Junior Jewellery and Accessory Product Designer

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

We have an exciting opportunity for a Junior Jewellery Designer to join Joma Jewellery. You’ll be working on the development of our products for our global market. Within this role, you’ll work closely with the Senior Jewellery Designer to assist in the development of products. You’ll be an enthusiastic designer who is keen to learn and work collaboratively in a fast-paced retail environment.

RESPONSIBILITIES:

• Proactive support of the Senior Joma Jewellery Designer with:
  • Creation of visuals to be on brand and on schedule
  • Assisting in the development of ranges and ad hoc items accordingly
  • Creation of technical drawings from the senior designer’s 3D CAD files
  • Ability to create detailed and accurate spec sheets
  • Preparation for meetings
  • Keeping an organised filing system
  • Use all Adobe programs to create final artwork and spec sheets
  • Ensure the critical path and excel documents are up to date with new designs and amends reflected across the team
  • Support with samples management and quality checking incl. pulling together collections on the POS
  • Preparation of samples for photoshoots and attending as required
  • Work closely with the Buying, Merchandising and Quality check team
  • Ability to create contact sheets and range plans of new collections
  • Collaborating with the team on group projects to meet deadlines

• Any additional tasks as reasonably requested to meet business need, across Katie Loxton and Joma Jewellery

PERSONAL PROFILE

• Design qualification preferably fashion or product design with a passion and enthusiasm related to fashion and accessories
• Strong visual communication skills as well as excellent AI and Photoshop proficiency and hand drawing
• Ability to demonstrate an exceptional level of accuracy in both written correspondence and numeracy
• Base knowledge of CAD or willing to learn Matrix/Rhino 3D software
• A high degree of confidentiality and integrity is essential
• Able to work pro-actively and with others, coupled with the ability to take the initiative and work autonomously
• Advanced knowledge of Excel, Word and Creative suite knowledge such as Photoshop, AI and ID
• Experience of working in a fast paced, pressurised environment
• Problem solver and ability to think on feet, be resourceful and take responsibility for projects
• A positive, can-do attitude and excellent team communication skills
• Proven experience working independently under general instructions on a large variety of special projects

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Wholesale Coordinator

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

The Wholesale Coordinator manages relationship with key agents, driving UK sales for our jewellery and lifestyle brands. As the successful candidate in this role, you will have a talent for communication and the organisation and drive to succeed within a fast-paced arena in the fashion industry. You will have a flexible and collaborative attitude and a proactive approach, naturally seeking opportunities to grow the business and improve processes for our wholesale customers.

You will report to the Wholesale Manager in our expanding Wholesale team.

KEY RESPONSIBILITIES 

• Driving sales across the UK, working alongside agents to help them achieve sales targets set by the brand
• Working with 5 UK agents, having weekly calls based around sales and category performance
• Prospecting new accounts
• Optimising all categories to ensure we have good distribution across the UK (in the agents territory)
• Manage and drive seasonal and ad hoc promotions
• Check in on agent account visits
• Monitor Pre-sale performance targets
• Driving mid-season launches
• Showroom visits – calendar management
• Ensuring agents deliver show targets
• Weekly sales updates / quarterly / seasonal reviews
• Diary scheduling – monitoring appointments
• Top 10 stockists – calls quarterly
• Ensuring agents follow GDPR regulations
• Sharing relevant product feedback to further develop the range
• Reviewing repeat business
• POS optimisation and signing off
• Signing off new accounts

 KEY COMPETENCIES 

• Excellent organisation and administration skills with a keen eye for detail
• Confident communicator with the ability to influence
• Strong aptitude for relationship management
• A real team player, willing to go above and beyond
• An affinity for our brands
• Analytical skills and intermediate excel knowledge
• 2+ years’ experience in a similar role, ideally working in a fast paced fashion environment 

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Creative Manager

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

As Creative Manager you will be leading the creative to define, develop and deliver all company-wide artwork and imagery. This role will require close collaboration with the Creative Director to ensure the product vision is reflected across all visual elements of the brand and develop key seasonal campaigns. You will be responsible for managing the graphic design, artwork and photography teams.

RESPONSIBILITIES:

• Collaborate with the Creative Director, Marketing Manager and Lead Designer (Product) to ensure company vision is bought to life across all touchpoints;
• High level strategic thinker who can creatively look ahead to deliver key brand campaigns, and ensure brand consistency across all platforms.
• Digital design – Lead the creative development to deliver campaign graphics and imagery for all B2c and B2B websites, social media, email and advertising. Manage the digital design team to deliver all assets on schedule.
• Manage the photography team including team of retouchers and photographers to ensure delivery of all new season product imagery, managing critical path.
• Manage team of graphic designers and artworkers to deliver all wholesale assets, brochures, imagery and advertising
• Responsible for delivering printed material– marketing collateral across all stores, window graphics and campaigns and events
• Work closely with the Lead Designers (Product) to understand the vision of seasonal products and use this to inform the creative styling of photography and marketing materials including imagery and messaging
• Work closely with the Marketing Manager to deliver campaigns in line with the marketing strategy
• Art direction of seasonal lifestyle and PR shoots, working closely with product team and photographer
• Manage brand standards, positioning, messaging, approving materials including localised requests
• Develop and maintain communication processes with the design team, enabling speed, creativity and agility
• Ensure that the creative vision meets deadlines and budgets
• Responsible for managing Critical paths working closely with design team manager to ensure team scheduling is accurate and capacity is met and managed.
• This role will work across wholesale and retail audiences

PERSONAL PROFILE

• Experience as a creative lead (in-house or agency)
• Proven experience creating and maintaining strong graphic campaigns and imagery within the retail sector across UK, Europe and the USA
• Significant experience working on web design, digital marketing and print projects
• Ability to balance leading the creative vision as well as being a hands-on designer
• Collaborative approach
• Highly creative - a conceptual thinker with strong design deliverability
• Strong art direction abilities
• Meticulous attention to detail, communication in a clear and concise manner
• Excellent understanding of design software– Adobe Illustrator, Photoshop and InDesign is essential. Specialist additional graphics software skills are desirable
• Enjoys working in a fast-paced environment
• Ability to manage multiple projects within tight deadlines
• Related degree in fashion/graphics
• Excellent communicator

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Marketing Manager

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

The Marketing Manager reports to the Head of Marketing and is responsible for the development and implementation of marketing initiatives that drive awareness of Joma Jewellery & Katie Loxton and their products globally.

They manage three direct reports – Brand Marketing Coordinator, Wholesale Marketing Assistant and Brand Copywriter, and collaborate with the Digital Marketing Manager on meeting multi-channel marketing objectives. The Marketing Manager is responsible for the day-to-day delivery of the marketing strategy, focussing on offline B2C brand marketing and B2B marketing activity.

DUTIES AND RESPONSIBILITIES

• With direction and support from the Head of Marketing you will be responsible for managing B2C and B2B marketing initiatives from conception to delivery, delivering against the overall marketing strategy
• Delivery of season launches, marketing campaigns and promotions, ensuring a consistent message across all brand touchpoints, working closely with the Digital Marketing Manager
• Creating and driving the seasonal brand marketing calendar, with support from the Brand Marketing Coordinator, ensuring that dates are aligned with launches, tradeshows and other business events
• Ensuring that all marketing activity is in line with the approved budgets set out by the Managing Director and Head of Marketing, and monitoring B2C offline and B2B marketing spend
• Monitoring and analysing marketing activity and reporting progress and ROI to the Head of Marketing / Managing Director
• Responsible for delivering B2B marketing initiatives, including; seasonal B2B marketing campaigns, delivering inspiring content for B2B websites and emails, promoting shows and driving tradeshow attendance, and maximising promotions
• Managing the B2C and B2B content plans, guiding the marketing team in delivering all creative marketing assets, from initial ideas and concept creation, to delivery across all brand marketing touchpoints
• Working closely with the Digital Marketing Manager, Ecommerce Manager and Wholesale Manager to ensure marketing content is relevant for all digital channels and wholesale communications
• Collaborating with the Design Team Manager on marketing requirements, overseeing marketing design briefs, providing feedback on changes, and approving assets for use, sharing with the Head of Marketing for sign off as required
• Managing brand partnerships, including charity and sustainability initiatives, creating roadmaps for each project, and communicating with the wider business
• Responsible for day-to-day management of the PR agency, ensuring that the brand is represented in the best way possible, and that agency KPIs are met
• Support the business’ overall sustainability plans and create appropriate marketing content to promote our positive brand message
• Ensuring the brand story for Katie Loxton and Joma Jewellery evolves and continually improve how this is portrayed across brand websites and through external brand exposure opportunities 
• Continually look for new marketing opportunities, ensuring that all marketing activity delivers commercial results and supports the global brand vision 

COMPETENCIES

• Proven success in the development and implementation of marketing campaigns
• Ability to develop and execute marketing plans
• Excellent communication and interpersonal skills
• Highly organised with strong attention to detail
• Creativity, with the ability to consistently align to the brand
• The ability to work practically as well as theoretically
• Ability to thrive in a dynamic evolving environment
• Experience working in the fashion industry desirable
• Highly motivated, with a ‘can do’ attitude and a keen eye for detail

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Wholesale eCommerce Manager

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

The wholesale eCommerce Manager will take ownership for all Joma Jewellery and Katie Loxton wholesale  websites, in the UK and internationally. Managing a team to deliver a best in class online experience and ensuring sites are performing against targets.

The wholesale eCommerce Manager is responsible for managing the wholesale eCommerce team and an external development resource. Working with the Marketing, Design and Purchasing teams the wholesale eCommerce Manager will ensure websites are merchandised, messaged and operating at their full sales potential. You will also support the customer services and warehousing teams to ensure the complete eCommerce business is operating in harmony for our customers.

A commercial focus, strong analytical skills and experience in a similar wholesale focused fast-paced environment will be key.

RESPONSIBILITIES:

• Daily management of the wholesale eCommerce team and external development agency through Monday project management boards. You will be expected to lead by example, actively involved in merchandising, implementing onsite campaigns and managing feature developments.
• Managing all operational issues for the global wholesale eCommerce websites. E.g. Postage rates and tax setup to integration with our bespoke warehousing system.
• Monitoring key relevant metrics via analytics dashboards. Reporting to the business on a weekly and monthly basis.
• Analysing the onsite customer journey, identifying trends such as highly converting pages, bounce rates and problem exit points then work with the wholesale eCommerce team to implement fixes to continuously development wholesale websites with a focus on increasing conversions and improving the user experience.
• Ensuring that sites are at all times updated with scalability and adaptability in mind. Future proofing catalogue setup for international expansion and the unique wholesale business needs.
• Liaising with other departments to ensure the online business works in synergy with other areas of the business, helping to maximise opportunities across all channels.
• Ensuring that all direct marketing campaigns are properly tracked and analysed.
• Managing and developing the wholesale eCommerce team and working with wider teams to drive our online business forward throughout the world.

PERSONAL PROFILE 

• Excellent eCommerce experience gained within a consumer goods, wholesale  environment, preferably in fashion, jewellery or accessories.
• A proven track record of managing processes and ideally people to effectively deliver a best in class online experience.
• Excellent awareness and understanding of website development, website UI design, usability, SEO and reporting.
• Strong knowledge of eCcommerce platforms and functionality, ideally with experience of working on the Magento 2 platform.
• Excellent market awareness and analytical skills, particularly useful for the early stages of the role when developing capability. Strong commercial acumen.
• Excellent stakeholder management, relationship building skills and the ability to influence.
• A self-starter, able to work autonomously and within teams.
• Accountable by nature with the desire to make an impact. Keen to take ownership in a role with confidence and enthusiasm.
• Strong portfolio clearly demonstrating an ability to approach different projects from the brands perspective keeping within their core values and design.
• Positive and inspiring manager, team player and a confident communicator.
• Ability to manage multiple projects within tight deadlines.
• Advanced knowledge of Magento would be advantageous.

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Retail eCommerce Manager

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

The retail eCommerce Manager will take ownership for all Joma Jewellery and Katie Loxton retail websites, in the UK and internationally. Managing a team to deliver a best in class online experience and ensuring sites are performing against targets.

The retail eCommerce Manager is responsible for managing the retail Ecommerce team and an external development resource. Working with the Marketing, Design and Purchasing teams the retail eCommerce Manager will ensure websites are merchandised, messaged and operating at their full sales potential. You will also support the customer services and warehousing teams to ensure the complete eCommerce business is operating in harmony for our customers.

A commercial focus, strong analytical skills and experience in a similar retail focused fast-paced environment will be key.

RESPONSIBILITIES:

• Daily management of the retail eCommerce team and external development agency through Monday project management boards. You will be expected to lead by example, actively involved in merchandising, implementing onsite campaigns and managing feature developments.
• Managing all operational issues for the global retail eCommerce websites. E.g. Postage rates and tax setup to integration with our bespoke warehousing system.
• Monitoring key relevant metrics via analytics dashboards. Reporting to the business on a weekly and monthly basis.
• Analysing the onsite customer journey, identifying trends such as highly converting pages, bounce rates and problem exit points then work with the retail eCommerce team to implement fixes to continuously development retail websites with a focus on increasing conversions and improving the user experience.
• Ensuring that sites are at all times updated with scalability and adaptability in mind. Future proofing catalogue setup for international expansion.
• Ensuring that sites are at all times updated with SEO best practices in mind.
• Liaising with other departments to ensure the online business works in synergy with other areas of the business, helping to maximise opportunities across all channels.
• Ensuring that all marketing campaigns are properly tracked and analysed.
• Managing and developing the retail eCommerce team and working with wider teams to drive our online business forward throughout the world. 

PERSONAL PROFILE 

• Excellent eCommerce experience gained within a consumer goods, retail environment, preferably in fashion, jewellery or accessories.
• A proven track record of managing processes and ideally people to effectively deliver a best in class online experience.
• Excellent awareness and understanding of website development, website UI design, usability, SEO and reporting.
• Strong knowledge of eCcommerce platforms and functionality, ideally with experience of working on the Magento 2 platform.
• Excellent market awareness and analytical skills, particularly useful for the early stages of the role when developing capability. Strong commercial acumen.
• Excellent stakeholder management, relationship building skills and the ability to influence.
• A self-starter, able to work autonomously and within teams.
• Accountable by nature with the desire to make an impact. Keen to take ownership in a role with confidence and enthusiasm.
• Strong portfolio clearly demonstrating an ability to approach different projects from the brands perspective keeping within their core values and design.
• Positive and inspiring manager, team player and a confident communicator.
• Ability to manage multiple projects within tight deadlines.
• Advanced knowledge of Magento would be advantageous.

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

US Wholesale Coordinator

PERMANENT / FULL TIME /8 HOURS PER DAY BETWEEN 10 – 7 PM MON-FRI / BANBURY BASED

The US Wholesale Coordinator is an exhilarating new role in our expanding Wholesale team. As the successful candidate you will manage relationships with key agents, driving US sales for our jewellery and lifestyle brands. You will have talents for communication and organisation and possess the drive to succeed within a fast-paced arena in the fashion industry. You will have a flexible and collaborative attitude and a proactive approach, naturally seeking opportunities to grow the business and improve processes for our wholesale customers.

You will report to the US Wholesale Manager. Hours will be between 10am-7pm as required to work with time zones. Some travel will be required.

KEY RESPONSIBILITIES 

• Driving sales across the US, working alongside agents to help them achieve sales targets set by the brand
• Working with US agents, having weekly calls based around sales and category performance
• Prospecting new accounts
• Optimising all categories to ensure we have good distribution across the US (in the agents territory)
• Manage and drive seasonal and ad hoc promotions
• Check in on agent account visits
• Monitor Pre-sale performance targets
• Driving mid-season launches
• Showroom visits – calendar management
• Ensuring agents deliver show targets
• Weekly sales updates / quarterly / seasonal reviews
• Diary scheduling – monitoring appointments
• Top 10 stockists – calls quarterly
• Ensuring agents follow GDPR regulations
• Sharing relevant product feedback to further develop the range
• Reviewing repeat business
• POS optimisation and signing off
• Signing off new accounts

REQUIRED COMPETENCIES

• Excellent organisation and administration skills with a keen eye for detail
• Confident communicator with the ability to influence
• Strong aptitude for relationship management
• A real team player, willing to go above and beyond
• An affinity for our brands
• Analytical skills and intermediate excel knowledge
• 2+ years’ experience in a similar role, ideally working in a fast paced fashion environment 
• A valid passport

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

US Wholesale Manager

PERMANENT / FULL TIME /8 HOURS PER DAY BETWEEN 10 – 7 PM MON-FRI / BANBURY BASED

An excellent opportunity to join our expanding Wholesale team in Banbury as US Wholesale Manager has arisen. In this role you will be working closely with the Head of Wholesale to deliver the US sales strategy and drive revenue and performance across the US market. You will be responsible for leading the US sales team and working with agents to ensure all targets are achieved.

You will report to the Head of Wholesale. Hours will be between 10am-7pm as required to work with time zones. Some travel will be required.

KEY RESPONSIBILITIES

• Work with the HoW to establish and execute a clear commercial strategy for the US market to maximise wholesale revenue
• Managing the US sales team and working collaboratively with sales agents to achieve company targets for retention and growth
• Proactively work with global wholesale managers to promote best practice and increase sales.
• Act as a main point of contact for all US agents

• Track weekly sales and report actions on opportunities or risks
• Work with Head of Wholesale to develop seasonal strategies, incentives around events and holidays to ensure company’s targets are achieved
• Ensure the Brand is well represented in stores and/or online and drive Marketing opportunities
• Working with events team and agents to run showrooms
• Deliver structured feedback to the design team and Head of Wholesale on collection performance 
• Liaise with visual merchandising teams to ensure brand guidelines are maintained across the US stores
• Stay fully informed of competitors and market trends
• Monitor seasonal and yearly performance, by delivering relevant reports and business reviews
• Work closely with internal and external partners to ensure they are engaged, trained and supported across the season to maximise ‘sell throughs’ and develop initiatives to drive their business
• Assisting with ad-hoc departmental projects

• Identify customer requirements and opportunities and coordinate with other departments to implement
• Minimise lost sales or customer cancellations and coordinate, where necessary, with other departments to find solutions

KEY COMPETENCIES

• Excellent organisation and administration skills with a keen eye for detail
• 3 years’ experience in a similar role
• Experience of working in an entrepreneurial and driven environment
• Experience of working within the US
• Strong team management skills
• Excellent communication and presentation skills
• Excellent market awareness and analytical skills
• Strong commercial acumen
• Excellent stakeholder management, relationship building skills and the ability to influence
• A self-starter, able to work autonomously and within teams when necessary
• Elements of entrepreneurialism, yet guided and backed up by clear analysis of facts to demonstrate return on investment and justification for actions
• Accountable by nature with the desire to make an impact
• Keen to take ownership in a role with confidence and enthusiasm
• Positive and inspiring team player and a confident communicator
• Ability to manage multiple projects within tight deadline
• A valid passport

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

eCommerce Magento Developer

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Are you a talented Magento Developer interested in bringing your expertise to a rapidly growing and exciting retailer? 

We are our bringing our website development in-house, and looking for our first Magento Developer to join our growing eCommerce team in Banbury.  This is an excellent opportunity to work with bright, collaborative people where you will take responsibility for delivering first class functionality and front-end design spec across multiple websites.

As the ideal candidate, you will have created multiple Magento builds within a retailer environment, have team and be self-motivated to manage a fast-paced and varied workload. Your competencies will include PHP, CSS, JavaScript and jQuery, and HTML.

ROLE RESPONSIBILITIES

• To provide leadership in Magento 2 development, best practices, features, extension development and architecture design
• Experience using PHP to create and consume web services (e.g. SOAP, REST)
• Expert knowledge in design and implementation of ElasticSearch platform
• To provide clear technical advice to team members
• Strong analytic and problem solving skills
• Good knowledge of CSS and CSS pre-processors like Less and SaSS
• Analyse, design, code, debug, test, document and deploy applications
• Capture functional and non-functional requirements
• Certified Magento developer credentials strongly preferred
• Experience with release building and deployment software
• Contribute in the delivery of clear and concise requirements specifications
• Proactively identifying, communicating and addressing technical risks
• Ensuring your code is thoroughly tested and well documented
• Able to work with external development teams and alone

RELEVANT COMPETENCIES

• 3+ years Magento development experience including developing retailer sites
• Experience of multiple Magento 2 builds
• PHP
• CSS and HTML
• JavaScript
• jQuery
• Backend and frontend development expertise
• Source control expertise (git)
• Ability to work to deadlines individually and as part of a team
• Keen problem-solving skills and able to use initiative to solve technical challenges
• Strong communication skills
• Ability to work individually and as part of a team
• Knowledge of hosting environments and basic server maintenance would be advantageous

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Social Media Executive

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

An integral part of the Marketing team, the Social Media Coordinator plays a pivotal role in managing the growth of Katie Loxton, Joma Jewellery and Katie Loxton US social media communities, whilst ensuring multi-channel brand consistency.

The successful candidate will focus on increasing our brand awareness through bigger brand initiatives and influencer activity, whilst maintaining the day-to-day running of organic social activity and paid advertising strategies.

ROLE RESPONSIBILITIES

• Manage the social media calendars for Katie Loxton, Joma Jewellery and Katie Loxton US, coordinating with Marketing, Ecommerce, Design and Product Teams to align with seasonal brand dates and promotional activity

• Create and curate original content for social media and digital platforms, working closely with the design team and copywriter, ensuring the content is tailored to the specific brand, platform and market

• Day to day management of social accounts, scheduling and posting, monitoring comments and social conversations and liaising with customer care

• Influencer marketing & brand collaborations – Grow our influencer strategy across all three brands, in the US and UK, collaborating with the Brand Marketing Coordinator to organise and execute influencer initiatives

• Develop paid social strategies for Joma Jewellery and Katie Loxton in line with the revenue, audience and campaign objectives (awareness, consideration, conversion)

• Continually test and analyse new ad formats, audience targeting and content, utilising findings to further refine our strategies

• Collaborate with the rest of the Digital Marketing team to grow cross-channel initiatives within our paid social strategies

• Stay abreast of new developments within paid social, ensuring we are always up to date with industry trends

• Reporting and attribution – Provide weekly and monthly reports for paid social, incorporating both post-click and post-view attribution models

RELEVANT COMPETENCIES

• Previous paid and organic social media experience is essential, including influencer marketing

• Previous experience managing campaigns via Hootsuite and Facebook Ads Manager

• Excellent communication and interpersonal skills

• Creativity, with the ability to consistently align with the brand

• Reporting and analytical skills

• Excellent time management skills

• Highly motivated, organised and a keen eye for detail

• A real team player

• Experience within the fashion or retail industry is desirable

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Please note that you will need proof of your eligibility to work in the UK to apply for this position. To apply please forward your CV to [email protected]

If one of our team recommended you, please let us know who so that we can thank them. We are looking forward to hearing from you.

Office Coordinator

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Introducing an excellent opportunity for a well organised and personable Office Coordinator to join our fast-paced, friendly and vibrant environment. As our ideal candidate, you will be a strong communicator with good attention to detail with previous experience of ordering office equipment. You will need to be comfortable undertaking a variety of hands-on tasks.

The role will include a wide variety of duties and duties therefore the candidate must be able to multitask a varied workload and adapt to challenges and requirements as they arise. A positive, can do attitude will be key to success within this role and also an appreciation of confidentiality.

The Office Coordinator will sit in the HR team therefore utmost respect of confidentiality is essential. They will be responsible for providing first rate support and service to Colleagues across the entire Company.

This is chance to join a small Company experiencing rapid growth in a role with potential to take various paths of progression in the long-term.

DUTIES AND RESPONSIBILITIES

• Managing relationships with staff across all departments, answering queries and providing support relating to the office environment, processes and equipment
• Liaising with third parties including suppliers and the landlord
• Setting up IT equipment and resolving issues (with full support from our IT provider)
• Coordinating and helping with new office space set up & department room moves to enable space for new starters in the business
• Ensuring the offices and meeting rooms are presentable and well-organised
• Tracking and reporting on departmental purchases
• Supporting Finance processes such as fixed assets inventory and collating supplier invoices
• Using initiative to solve problems and create effective processes
• Preparing meeting rooms and meeting and greeting visitors
• Ensuring kitchen, stationary and first aid kits are kept stocked through ordering & then replenishing
• Taking minutes at meetings
• Rolling out company perks to staff
• Distributing post
• Assisting with ad hoc tasks and projects within the Company as reasonably requested by Management 

REQUIRED COMPETENCIES

• Previous experience of ensuring the smooth-running of a busy office environment, ideally a small Company
• Full UK driving license (for occasional errand running)
• Strong initiative and logic and will enjoy finding solutions and driving continuous improvement
• Excellent organisation with ability to prioritise and work efficiently to complete a variety of tasks
• Excellent and polite verbal and written communication skills
• Ability to work well with people at all levels of the Company
• A positive, approachable attitude
• Diligent attention to detail and organisation
• Intermediate level Microsoft Office Skills

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Senior Digital Designer

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

We are looking for an experienced digital designer who will manage all digital creative outputs for our website, working alongside the B2B and B2C Ecommerce Managers as well as marketing and content teams. Reporting to the Creative Manager, you will be responsible for the digital identity of the brand across the UK, EU and USA.

RESPONSIBILITIES:

• Liaise with senior managers across the business to ensure projects are comprehensively briefed and then manage from concept through to delivery, ensuring projects are on time and on budget
• Develop creative campaigns to engage our audience and consistent meticulous graphic design across all digital channels
• Be a digital superstar, understanding the latest software and technology to bring new, engaging ideas to the brand
• Follow direction from the Creative Director and Creative Manager to translate seasonal changes online
• Support the Creative Manager on managing the digital workflow and prioritising of briefs across the team, suggestion ways to improve efficiencies
• Liaise with the ECom and Marketing teams to review and analyse campaigns then feedback to the team on what can be improved in future
• Working alongside the online visual merchandiser to ensure updates are made in a timely manner
• Liaise with the retouching team to ensure all product images
• Maintain comprehensible digital asset library of graphic artwork
• Demonstrate excellent understanding of digital production specifications
• Manage and support a team of digital designers, including career development and support, absence management
• Supporting the Creative Manager with ad-hoc tasks

PERSONAL PROFILE

• Excellent digital designer experience with a focus on “mobile first”
• Ideally, experience gained within a retail environment, preferably fashion, jewellery or accessories
• A proven track record of managing processes and people to effectively deliver a best in class online experience
• Excellent awareness of digital design across all channels
• Advanced graphic software skills – Adobe Illustrator, Photoshop and InDesign is essential. Specialist additional digital graphic software skills are desirable
• Excellent market awareness and understanding/knowledge of accessories product and trends
• Experience working on a national and international level
• A self-starter, able to work autonomously and within teams
• Natural leader with the ability to take ownership of the role with confidence and enthusiasm
• Strong portfolio clearly demonstrating an ability to approach different projects from the brands perspective keeping within their core values and design
• Strong brand awareness

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Art Director

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

As Art Director you will be leading the creative to define, develop and deliver all company-wide artwork and imagery. This role will require close collaboration with the Creative Director to ensure the product vision is reflected across all visual elements of the brand and develop key seasonal campaigns. You will be responsible for managing the graphic design, artwork and photography teams.

 RESPONSIBILITIES:

• Collaborate with the Creative Director, Marketing Manager and Lead Designer (Product) to ensure company vision is bought to life across all touchpoints;
• High level strategic thinker who can creatively look ahead to deliver key brand campaigns, and ensure brand consistency across all platforms.
• Digital design – Lead the creative development to deliver campaign graphics and imagery for all B2c and B2B websites, social media, email and advertising. Manage the digital design team to deliver all assets on schedule.
• Manage the photography team including team of retouchers and photographers to ensure delivery of all new season product imagery, managing critical path.
• Manage team of graphic designers and artworkers to deliver all wholesale assets, brochures, imagery and advertising
• Responsible for delivering printed material– marketing collateral across all stores, window graphics and campaigns and events
• Work closely with the Lead Designers (Product) to understand the vision of seasonal products and use this to inform the creative styling of photography and marketing materials including imagery and messaging
• Work closely with the Marketing Manager to deliver campaigns in line with the marketing strategy
• Art direction of seasonal lifestyle and PR shoots, working closely with product team and photographer
• Manage brand standards, positioning, messaging, approving materials including localised requests
• Develop and maintain communication processes with the design team, enabling speed, creativity and agility
• Ensure that the creative vision meets deadlines and budgets
• Responsible for managing Critical paths working closely with design team manager to ensure team scheduling is accurate and capacity is met and managed.
• This role will work across wholesale and retail audiences 

PERSONAL PROFILE

• Experience as a creative lead (in-house or agency)
• Proven experience creating and maintaining strong graphic campaigns and imagery within the retail sector across UK, Europe and the USA
• Significant experience working on web design, digital marketing and print projects
• Ability to balance leading the creative vision as well as being a hands-on designer
• Collaborative approach
• Highly creative - a conceptual thinker with strong design deliverability
• Strong art direction abilities
• Meticulous attention to detail, communication in a clear and concise manner
• Excellent understanding of design software– Adobe Illustrator, Photoshop and InDesign is essential. Specialist additional graphics software skills are desirable
• Enjoys working in a fast-paced environment
• Ability to manage multiple projects within tight deadlines
• Related degree in fashion/graphics
• Excellent communicator

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Product Development Assistant

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

You’ll join the product design team as a key member to support on the overall buying and commercial plan across Katie Loxton and Joma Jewellery with the aim of meeting/exceeding sales and profit targets. You’ll work on quality assurance, design specifications and suppliers to ensure the perfect product for our customers.

This is a fast pace environment with a friendly team that is constantly growing and looking for someone who is proactive and willing to go an extra mile to develop unique and exciting products recognised around the world.

RESPONSIBILITIES:

• Maintaining the critical path to ensure sample arrive on time and conform to the original specification
  • Ensure samples are tracked effectively
• Responsible for supporting the execution of business needs including order and sample management as well as troubleshooting and resolving day-to-day issues
• Developing good knowledge and understanding of Company’s products in order to become a point of contact for other teams across the Company; preparing wholesale product data for other teams
• Sample management: receiving samples, ensuring updates are communicated to suppliers, organising labelling and safe storage of samples; preparing samples for team meetings; getting samples shipped to suppliers
• Support the Buyer and Design Team Assistant in end to end product development and buying incl. liaising with suppliers, preparing supplier documentation, ensuring warehouse are aware of incoming deliveries and have the correct information for QC
• Assisting in the preparation for product and model photoshoots – organising and preparing samples, set designs, researching and purchasing props
• Maintain commercial knowledge and understanding of industry trend insights
• Support with the review and analysis of competitor activity & feedback to the wider team, reacting to this information to drive the brand forward
• Proactive support of the product design team with administration e.g. preparation for meetings, keeping an organised filing system, template documents, keeping documentation up to date and filing documents, organising postage of products to testing centre
• Any additional tasks as reasonably requested to meet business need.

PERSONAL PROFILE

• Passionate
• Clearly demonstrate an ability to support a growing team
• Excellent level of accuracy
• A high degree of confidentiality
• Excellent interpersonal skills – from stakeholders to retailers and suppliers
• Technical capability – solid MS skills, especially in Excel
• An interest and experience in working in jewellery and fashion
• Strong brand awareness
• Ability to be flexible and adaptable and work in a fast-paced environment
• A positive, can-do attitude
• Proven experience working independently under general instructions
• Good and confident communicator

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Customer Experience Specialist

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Interested in representing two international fashion brands and assisting with the growth of their EU market? We are looking for someone customer-centric with fluency in English and one other EU language, to join our talented Customer Experience team.

As the successful candidate you will be able to deliver outstanding service supporting the growth of our expanding UK European market by building strong rapport with our agents and stockists. You will be a natural at offering a positive and personal experience to wholesale customers by phone and email.

You will be someone who loves a varied role with occasional travel and working as part of a team. You'll enjoy representing the Company in our brand’s voice and take pride in ensuring a fantastic experience for our customers.

Role Responsibilities

• Delivering excellent customer service to wholesale customers & sales agents daily via phone, email and face to face in our on-site showroom
• Supporting the growth of both national and international accounts through upselling and cross-selling
• Setting up new accounts
• Processing orders and returns
• Professionally resolving customer issues
• Accurately informing customers of order lead times
• Maintaining and protecting customer data in line with our policies Other ad hoc duties as reasonably requested by the Customer Experience Supervisor 

Role Competencies

• Previous customer service and sales experience in a wholesale environment
• Excellent teamwork and communication skills
• Ability to work independently as well as collaboratively
• Ability to work in a fast-paced environment
• Ability to build rapport, up-sell and cross sell
• An excellent telephone manner and writing skills
• Ability to build rapport with a diverse customer base
• Previous experience of managing client accounts
• Strong problem-solving skills
• Excellent communication skills (verbal and written)
• Fluent English and another EU language (speaking, listening and writing)
• A helpful and collaborative attitude to customers and your team members

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Picking & Packing Team Supervisor

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

A fantastic opportunity has arisen for an experienced supervisor to oversee our picking and packing teams at our Banbury Head Office. Our ideal candidate will be a people-person with best-practice team management skills, proactively look for process efficiencies and have experience in a similar position.

We offer a competitive salary and benefits, including a very generous staff discount off Joma Jewellery and Katie Loxton products.

Key responsibilities:

• Supervising and coordinating the quality control and picking and packing teams, ensuring individual and team targets are hit
• Daily planning of people movement, communicating changes to the Operations Manager
• Managing people processes (appraisals, return to works and probation reviews) for direct employees
• Ensuring the company H&S procedures are being adhered to at all times and reporting any issues to the Health and Safety Officer
• Interviewing external and internal candidates for positions
• Providing feedback and training to staff when required
• Any other tasks as reasonably requested

Person specification

• An enthusiastic, self-driven attitude; the ability to inspire and motivate others around you
• An excellent level of accuracy, organisation and communication
• Effective time and resource managing ability
• Able to work proactively and autonomously, whilst communicating changes appropriately
• Working knowledge of Excel, Word and Outlook.
• Ability to work in a fast-paced environment
• Must be able to think on your feet, be resourceful and responsible.
• Problem solving and troubleshooting skills
• Maintaining a high level of timekeeping is essential
• Must have previous 2+ years’ experience in supervising teams of 10 plus people.

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Data Co-ordinator

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Due to expansion we are looking for a Data Coordinator to join our vibrant head office team in Banbury.

In this fast-paced role you will be responsible for maintaining all stock and customer pricing master data on all systems within the business. You will be responsible for ensuring all correct master data rules for set up of new products are adhered to within the business and that all master data is continuously kept up to date and accurate. You will manage and create processes to ensure stock master data is accurate and manage processes to ensure purchasing and logistical data is kept up to date. There will be ad hoc tasks and regular assistance to the purchasing and logistics.

In this role you will be working within the Stock and Purchasing team, reporting to the Purchasing Manager.

We are looking for someone who loves working with excel and has meticulous attention to detail.

ROLE RESPONSIBILITIES

• New Product Introduction process for item master data set up
• Maintaining sales platform to ensure all saleable items are visible along with pricing and images
• Maintaining customer and supplier prices within QuickStock
• Maintaining all product master data
• Ad hoc purchasing and logistical tasks
• Managing discontinuation process
• Ad hoc reports
• Work closely with other departments to ensure all relevant information is obtained and shared
• Continuously seeking to improve efficiency of processes and accuracy of information
• Using excel on a daily basis (pivot tables, v lookup) 

RELEVANT COMPETENCIES

• 1+ years' experience in a similar role
• Excellent organization
• Meticulous attention to detail
• Able to manage own duties, workload a responsibility
• Good communication skills within department, business and with external business partners
• Self- driven “can do attitude”
• Positive and proactive approach to tasks and duties
• Excellent written and spoken English
• Advanced Excel
• Highly Analytical
• Strong numeracy skills
• Strong prioritization and timekeeping skills
• Able to work proactively, while correctly determining when to escalate issues

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Please note that you will need proof of your eligibility to work in the UK to apply for this position. To apply please forward your CV to [email protected]

If one of our team recommended you, please let us know who so that we can thank them. We are looking forward to hearing from you.

Junior SQL Developer

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Due to business expansion we are looking forward to welcoming a Junior SQL Developer into our Systems team. As the successful candidate, you'll be joining a bright team in a fast-paced, entrepreneurial environment with a friendly and exciting atmosphere.

Key responsibilities

· Interpret project briefs and then provide appropriate solutions on time

· Process data through our SQL systems and reporting systems

· Evaluate and improve existing software solutions and processes

· Document work and share knowledge within the development team

· Test software and support new deployments

· Carry out regular DBA tasks and help maintain the performance of our data warehouse

· Take ownership and responsibility in delivering quality, sustainable code.

Required Competencies

· SQL server 2012 / 2016 / 2017

· T-SQL

· ETL (SSIS)

· Reporting (SSRS, PowerBI)

· Clear communication skills both written and verbal

· Good time management, ability to work to tight deadlines

· 1 to 2 years Industry experience and/or relevant IT degree

· Self-motivated and willing to take ownership of tasks through to completion

· Excellent communication skills to be able to work with all areas of the business

· Attention to detail (e.g. writing clear technical documentation, identifying and working around technical limitations, testing your own solutions)

Highly Desirable Competencies

· MS Azure

· DBA experience

· Experience working with C# and API’s

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Please note that you will need proof of your eligibility to work in the UK to apply for this position. To apply please forward your CV to [email protected]

If one of our team recommended you, please let us know who so that we can thank them. We are looking forward to hearing from you.