Image Retoucher

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

An opportunity to join our rapidly growing Design Team as an Image Retoucher has arisen. In this position you will work directly with our Photographer and Creative Brand Manager to deliver product and lifestyle images on time for our Joma Jewellery brand.

ROLE RESPONSIBILITIES

• Provide consistent meticulous retouching of product, model and lifestyle images – ability to colour correct, crop, cut-out
• Bringing innovation and best practice to the team and constantly generating new ideas
• Time management, feeding back any problematic images to ensure delivery dates are met
• Work collaboratively with the design and content team to ensure that all design activities align to their project road-map and deliverables
• Crop images and maintain file size specification guidelines
• Manage database of images, ensuring it is kept up to date and clearly labelled at all times
• Take responsibility for the accuracy and quality of our digital design assets
• Carry out ad hoc duties within department when required

REQUIRED COMPETENCIES

• Proven experience retouching product photography
• Previous experience working within a digital photographic studio
• Meticulous attention to detail
• Receptiveness to guidance and feedback
• Strong knowledge of Adobe Photoshop is essential.
• Strong brand awareness
• Interest in fashion
• Positive & inspiring team player
• Confident communicator
• Enjoys working in fast paced dynamic environment
• Ability to manage multiple projects within tight deadlines

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Purchasing & Stock Analyst

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Due to expansion we are looking for a Purchasing and Stock Analyst to join our vibrant head office team in Banbury.

In this fast-paced role you will be responsible for forecasting stock requirements across both our brands, using all available data, product and business knowledge in order to purchase accordingly.

We are looking for someone who loves the data side of this highly analytical position and is also a confident communicator and negotiator.

ROLE RESPONSIBILITIES

• Forecasting sales for owned ranges or product to enable purchasing decisions
• Analysis of stock levels and sales to ensure stock is purchased to keep a good level of availability while not overstocking
• Maintain regular frequency of reviewing stock levels and the need to purchase
• Planning requirements in advance of key dates. Trade shows, agent samples and new season launch
• Regular ad hoc analysis as and when required by the business
• Administrative duties within department when necessary to include but not exclusive to Checking pro forma invoices, checking and creating packing lists
• Placing purchase orders with suppliers and maintaining them on QuickStock
• Working closely with suppliers to ensure they are aware of our requirements and expectations
• Work closely with other departments to ensure all relevant information is obtained and shared
• Continuously seeking to improve efficiency of processes and accuracy of information

RELEVANT COMPETENCIES

• 2+ years' experience in a similar Purchasing/Stock Analyst role
• Excellent organization
• Able to manage own duties, workload a responsibility
• Good communication skills within department, business and with external business partners
• Self- driven “can do attitude”
• Positive and proactive approach to tasks and duties
• Excellent written and spoken English
• Advanced Excel
• Highly Analytical
• Strong numeracy skills
• Strong prioritization and timekeeping skills
• Able to work proactively, while correctly determining when to escalate issues

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Product and Packaging Designer

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

We have an exciting new opportunity for a Product Designer to join our team at Katie Loxton and Joma Jewellery. We’re looking for someone with experience and flare for product and packaging design who thrives in a fast-paced team environment.

Working across multiple brands from fashion jewellery to handbags, fashion accessories and luxury gifts this is diverse and creative role.

JOB SPECIFICATION

• Designing to brief using anticipation of trends and understanding of brand heritage.
• Developing products that are visually attractive to target audience, made from reliable materials.
• Develop outstanding packaging for our target market
• Develop point of sale displays to support product and packaging across both brands
• Providing accurate technical specifications and liaising with factories.
• Designing freehand and using all adobe programs to create final artwork.
• Managing critical paths.
• Follow full product development journey on both brands to ensure all packaging requirements/swing tags/supporting packaging are fully designed and developed in time for sign off meetings.
• Working with budgets to ensure end product is delivered on cost target.
• Presenting new concepts/ideas to the Creative Director and Lead Designers at points throughout the design process.
• Modifying changes based on design development.
• Collaborating with the team on group projects to meet deadlines.

ROLE REQUIREMENTS

• Proven ability to deliver commercial designs from Creative Concept to finished samples across womenswear & accessories (e.g. bags, candles, scarves, stationary, home, baby, jewellery, packaging)
• Design qualification preferably product 3D or graphic design with a passion and enthusiasm related to fashion and lifestyle products.
• Strong visual communication skills as well as excellent AI and Photoshop proficiency and hand drawing. CAD experience preferable.
• Ability to demonstrate an exceptional level of accuracy in both written correspondence and numeracy.
• Thorough attention to detail and proofing ability, with proven accuracy delivering packaging in multiple languages, uk, eu and international warning symbols.
• Ability to demonstrate excellent organisational skills in order to manage information flows and ensure that designs are delivered on schedule.
• A high degree of confidentiality and integrity is essential.
• Able to work pro-actively and with others, coupled with the ability to take the initiative and work autonomously.
• Advanced knowledge of Excel, Word and Creative suite knowledge such as Photoshop, AI and ID.
• Experience of working in a fast paced, pressurised environment.
• Ability to think on feet, be resourceful and take responsibility for projects.
• A positive, can-do attitude and excellent team working skills
• Proven experience working independently under general instructions on a large variety of special projects.

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Wholesale Coordinator

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

The Wholesale Coordinator manages relationship with key agents, driving UK sales for our jewellery and lifestyle brands. As the successful candidate in this role, you will have a talent for communication and the organisation and drive to succeed within a fast-paced arena in the fashion industry. You will have a flexible and collaborative attitude and a proactive approach, naturally seeking opportunities to grow the business and improve processes for our wholesale customers.

You will report to the Wholesale Manager in our expanding Wholesale team.

KEY RESPONSIBILITIES 

• Driving sales across the UK, working alongside agents to help them achieve sales targets set by the brand
• Working with 5 UK agents, having weekly calls based around sales and category performance
• Prospecting new accounts
• Optimising all categories to ensure we have good distribution across the UK (in the agents territory)
• Manage and drive seasonal and ad hoc promotions
• Check in on agent account visits
• Monitor Pre-sale performance targets
• Driving mid-season launches
• Showroom visits – calendar management
• Ensuring agents deliver show targets
• Weekly sales updates / quarterly / seasonal reviews
• Diary scheduling – monitoring appointments
• Top 10 stockists – calls quarterly
• Ensuring agents follow GDPR regulations
• Sharing relevant product feedback to further develop the range
• Reviewing repeat business
• POS optimisation and signing off
• Signing off new accounts

 KEY COMPETENCIES 

• Excellent organisation and administration skills with a keen eye for detail
• Confident communicator with the ability to influence
• Strong aptitude for relationship management
• A real team player, willing to go above and beyond
• An affinity for our brands
• Analytical skills and intermediate excel knowledge
• 2+ years’ experience in a similar role, ideally working in a fast paced fashion environment 

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Wholesale Marketing Assistant

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Our vision is to create a leading worldwide gifting and lifestyle brand, and we’re looking for a dedicated Wholesale Marketing Assistant to join our ambitious, growing marketing team to support in delivering the wholesale marketing strategy for Katie Loxton and Joma Jewellery.

The successful candidate will coordinate seasonal B2B marketing activity for the UK, Europe and USA markets, and support the day-to-day running of wholesale marketing activities.

The Wholesale Marketing Assistant will report to the Marketing Manager and work closely with the Wholesale and Ecommerce teams. 

CANDIDATE CHARACTER

We’re looking for a highly motivated candidate, who is organised and passionate about our brands, with experience in B2B marketing.

The ideal candidate will be a self-starter, an excellent communicator and adept at managing multiple projects in a fast-paced retail environment. 

DUTIES & RESPONSIBILITIES

• Coordinate the B2B marketing calendars for Katie Loxton and Joma Jewellery, for all territories, working closely with the Wholesale team, Events Manager and our Sales Agents to ensure dates and activity are aligned.
• Delivery of B2B season launches, B2B marketing campaigns and B2B promotions, including creating wholesale launch packs and sharing new season assets, working closely with the sales teams.
• Collaborate with the Wholesale and Ecommerce teams to deliver seasonal marketing updates to the Katie Loxton and Joma Jewellery B2B websites, and ensure that all wholesale marketing opportunities are maximised within the platform.
• Work closely with the Marketing Coordinator to ensure B2B marketing assets, including website updates, emails and show invites, are on brand and in line with the overall brand marketing plan and seasonal creative concepts.
• Brief B2B asset creation into the Design team, included but not limited to B2B website updates, emails, wholesale season launch packs, show invites and printed materials, as well as supporting with ad hoc stockist requests.
• Align with the Social Media Coordinator on wholesale social asset requirements, particularly for the UK franchise concept stores.
• Collaborate with the Marketing Manager and Marketing Coordinator to roll out marketing campaigns to B2B customers, for example Black Friday initiatives and Mother’s Day promotions.
• Oversee trade press, including editorial opportunities and seasonal brand advertising, across all territories.
• Drive brand consistency across the wholesale business to ensure stockists are adhering to brand guidelines and representing the brand in line with the business’ overall goals.
• Continually look for new opportunities to support the wholesale business and improve existing accounts through new marketing initiatives, ensuring that all wholesale marketing activities deliver commercial results and support the global brand vision.

COMPETENCIES

• A keen interest and understanding of marketing
• Excellent communication and interpersonal skills
• Strong organisational skills
• Highly motivated, with a ‘can do’ attitude and a keen eye for detail
• Previous experience in B2B marketing preferable
• Experience within the fashion industry is desirable

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Visual Merchandiser

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

We are excited to offer this newly created, highly versatile visual merchandising role due to expansion. As the Visual Merchandiser for Joma Jewellery and Katie Loxton, you will deliver creative and commercial displays for both brands across all areas of the business from showroom collection launches, pop up events, franchise stores, window schemes, photography styling and PR events.

We are looking for an innovative and highly creative team member with proven experience of delivering inspiring, commercial and creative displays. You’ll be someone who thrives in a fast-paced environment where you are responsible for delivering creative solutions.

KEY RESPONSIBILITIES

• Visually merchandising our head office showroom to showcase our new collections for spring/summer and autumn/winter launches. Working closely with the Creative Director and lead designers to effectively communicate key brand stories and campaigns
• Rolling out our seasonal showroom schemes across other showrooms worldwide, across all UK showrooms and Atlanta and LAS Vegas, USA
• Implementation of window schemes, with thorough follow up and training of store staff to constantly improve our windows
• Assisting PR events with visual displays and exciting and engaging displays.
• Conducting commercial analysis of showroom performance, offering VM solutions to support sales mix, space mix and Key KPI’s
• Demonstrate the use of Category performance, bestsellers and concept report to utilise this information in order to commercially support VM decisions and measure the success of floor moves, layout and space changes
• Conducting walkthroughs with the Creative Director, Events teams, head of sales and Store Management team, providing VM suggestions and ensuring the management teams are aware of VM direction
• Ensuring that direction from senior visits is actioned and followed up appropriately
• Ensuring that daily updates and weekly actions are completed in a timely manner, providing best in class photos and commentary to all teams where needed
• Communicating effectively with the design, buying and merchandising teams to be aware of changes to collection content, point of sale displays & product intake dates.
• Working with the Creative team to ensure timely production of all print requirements and in store/showroom/event signage
• Supporting marketing press shows & brand conference set-ups as required
• Assisting with styling on key campaign photoshoots, both in house and on location.

• Preparing and delivering trade show VM guides and examples as well as assisting on some trade show set ups in the UK and Europe
• Visual Merchandising of Franchise stores and shop in shops in line with company guidelines

KEY COMPETENCIES

• Excellent organisation and administration skills with a keen eye for detail
• Confident communicator with the ability to influence
• Strong aptitude for relationship management
• A real team player, willing to go above and beyond
• An affinity for our brands
• Analytical skills and intermediate excel knowledge
• 2+ years’ experience in a similar role, ideally working in a fast paced fashion environment 

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Junior Digital Designer

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

Does being a digital designer for sister fashion brands sound like your ideal career? If you're a creative team-player with the ability to deliver on-point digital artwork to brand-guidelines, this could be the role for you.

In this fantastic role you will work directly with our Design Team Manager, Digital Designer and Creative Director to deliver digital graphics on time and to budget. Your artwork will take pride of place across the website, social media, email and advertising.

RESPONSIBILITIES:

• Provide consistent meticulous graphic illustration + presentation artwork to design team
• Creating clear typography graphics and messages for use online, as part of our brand development.
• Create key seasonal and branding graphics for use on the web, email and social
• Maintain comprehensible digital asset library of graphic artwork
• Follow seasonal department calendars and be accountable for delivering to critical path
• Demonstrate good understanding of artwork and digital production specifications
• Taking projects from concept to completion
• Assist the wider graphic design team when needed, e.g. creating product and lifestyle imagery for use in brochures, web campaigns and social media. Ensuring work is delivered on time and to specification.

PERSONAL PROFILE

• Passion for digital design + creative approach to jewellery and fashion graphics
• Technical digital capability – editing videos
• Graphic software skills – Adobe Illustrator, Photoshop and InDesign is essential. Specialist additional digital graphic software skills are desirable
• Understanding + knowledge of accessories product + trends
• Experience with digital graphic layouts
• Strong portfolio clearly demonstrating an ability to approach different projects from the brands perspective keeping within their core values and design.
• Strong brand awareness
• A conceptual thinker with strong design deliverability
• An in-depth understanding of digital communications and customer behaviour
• Driven designer with flexible + versatile approach
• Positive + inspiring team player
• Confident communicator
• Enjoys working in dynamic environment
• Ability to juggle multiple projects within tight deadlines
• Related degree in fashion / graphics
• Graphics / Digital design software qualifications
• We are looking for someone with 2-3 years of experience who is willing to progress their career with the support of Digital Designer and Mid-weight Graphic Designers

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Product and Lifestyle Photographer

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

You will work directly with our Creative Director and Design Team Manager in our in-house photography studio to deliver commercial product photography across Joma Jewellery and Katie Loxton. You will be responsible for ensuring all photography accurately reflects products and is photographed, edited and delivered on schedule. We are looking for a highly creative and talented photographer who can take our imagery to the next level.

RESPONSIBILITIES:

• Provide 360-degree photography of all products for Katie Loxton and Joma Jewellery
• Produce high quality, commercial images ensuring that they are exposed correctly and colour consistent
• Editing of all photography to remove backgrounds, change colours and manipulate layers and retouching
• Optimisation of images ready to upload to CMS
• Providing high quality photography from model shoots both in the studio and on location
• Creation of flatlays and lifestyle images, for use in brochures, web campaigns and social media
• Ability to style and dress products on POS in a commercial manner
• Accurately save and archive images, including editing and resaving for of images for VIP customers
• Maintain website product photos, new as well as continuing products
• Create key imagery for marketing team to use across multiple platforms
• Work with design teams to collate all imagery for selling tools
• Maintain comprehensible digital asset library
• Ensuring work is delivered on time and to specification
• Ensure all equipment is maintained and is in a clean working order. Along with communicating equipment needs/failures to the Design Team Manager

PERSONAL PROFILE

• Passion for fashion and creative background with at least 2 years of experience in a commercial setting
• Ability to multitask
• Proven experience in photography and editing
• Project management experience – tracking progress and updating excel documents, reporting daily to the team on progress
• Attention to detail to ensure a right first time approach
• Friendly, self-motivated and approachable
• Able to use initiative and plan ahead, taking a proactive approach to offer solutions
• A high degree of computer literacy
• Understanding + knowledge of accessories product + trends
• A Level/Degree in Photography or a creative subject and able to demonstrate experience
• A desire to create the best quality images is essential
• Strong brand awareness
• Confident communicator
• Enjoys working in fast paced dynamic environment
• Video experience would be preferable

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Customer Experience Specialist - French/Italian Markets

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

As a Customer Experience Specialist, you will hold a starring role in creating an exceptional experience for Joma Jewellery and Katie Loxton customers, as a member of our dynamic team.

Your mission will be to deliver outstanding service supporting the growth of our expanding European market by building strong rapport with our agents and returning customers. You will be working with a portfolio of English and French speaking agents however may occasionally need to help with our Italian speaking agents. You'll also enjoy an element of travel, meeting with our stockists and agents at tradeshows and events.

As a new member of our collaborative team, you will be someone who loves a varied role and working others. You will have an innate passion for representing the Company in our brand’s voice and take pride in ensuring a fantastic customer experience.

Role Responsibilities

• Delivering excellent customer service to EU wholesale customers & sales agents daily via phone, email and face to face
• Responsible for supporting the growth of both national and international accounts
• Achieving sales targets through up selling and supporting agent
• Receiving and processing orders
• Setting up new accounts
• Attending seasonal trade shows and sales events upon request (occasional weekends)
• Maintaining and protecting customer data in line with our policies
• Informing customers of accurate order lead times
• Maintaining a professional attitude at all times
• Processing returns
• Professionally handling and complaints
• Other ad hoc duties as required

Role Competencies

• Previous customer service and sales experience in a wholesale environment
• Excellent teamwork and communication skills
• Ability to work independently as well as collaboratively
• Ability to work in a fast-paced environment
• Ability to build rapport, up sell and cross sell
• An excellent telephone manner and writing skills
• Ability to build rapport with a diverse customer base
• Previous experience of managing accounts
• Strong problem-solving skills
• Fluent in English, Italian and French
• A helpful and collaborative attitude to customers and your team members

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Creative Head of Events

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

As Creative head of events for Joma Jewellery and Katie Loxton, your key responsibilities are to deliver all events from showroom launches, all tradeshows across UK, Europe and USA, franchise store openings, shop in shops and all PR and marketing events from a creative perspective.

You manage the delivery of all events through excellent communication, collaboration and influence, with your objective being to Lead the creative development and vision for key seasonal launches and event identities. In this role you will report to the Creative Director and work closely with the Directors, Creative manager and events manager.

Tradeshows

Develop and deliver branding identity across all tradeshows, from our UK head office showroom, to UK, EU and US regional showrooms. Ensuring a consistent, engaging and exciting concept is rolled out on time and budget.

• Work closely with creative director and lead designers to understand key seasonal campaigns, product launches and vision for each collection,
• Lead on development of creative concepts, via artwork, video, props and experience to deliver outstanding, creatively engaging and exciting events.
• Ensure delivery of all assets required for all events
• Planning end-to-end activity, coordinating teams and ensuring brand guidelines are adhered to
• Thorough understanding of budget and CP’s
• Excellent sourcing of props and visual assets
• Proactively manage to schedule to meet to deadlines
• Develop floor plans to ensure customer experience journey is maximised and visuals are delivered effectively
• Understand research on current and future trends in design and lifestyle, and associated target market features
• Carrying out wash-ups to measure how successful each event was and how we can improve going forward
• Attend shows where required to ensure delivery of projects
• Ensure team members where shows are unattended by yourself are given clear project packs to show clear set up instructions
• Ensure our visual merchandisers and events teams fully understand creative concept for all seasonal launches.
• Working closely with the events manager who will manage the logistics, set up, running and break down of events.

Franchises and Shop in Shops

Responsible for leading the creative development for all franchise store openings. Working closely with Creative manager to develop in store experience and execution of brand identity in new and existing retail stores. Work to develop outstanding window displays and in store customer experience

• Lead the creative to develop the franchise store model.
• Develop exciting in store events designed to excite and engage our customers and deliver our sales strategy
• Develop any in store or popup store merchandise, ensuring this is done on brand and within guidelines
• Work with creative manager to Develop store window concepts to tie in with seasonal campaigns, launches and in store events

Pop up and PR events

• Work closely with the creative director to create unique, outstanding concepts for pop up events and PR events
• Work closely with marketing team to understand objectives for PR events
• Co-ordinate all teams to deliver engaging, unique and conceptual launches

PERSONAL PROFILE

• 3+ years lead creative responsibility for delivering events
• Outstanding creative and conceptual thinking, ability to think outside the box and understanding of customer experience.
• Able to travel for work and work outside of 9am-5pm when required (to oversee shows)
• Excellent organisation, initiative & time management skills
• Excellent interpersonal and communication skills
• An exceptional standard of visual merchandising
• Ability to confidently take ownership of projects, overseeing all details and managing a list of requirements through to completion.
• Confident communicator, able to inspire and lead key managers to understand and deliver creative vision.
• Strong experience with being able to deliver creative ideas to budget.
• Liaising with suppliers, internal teams and customers
• Naturally proactive and confident ability to chase when necessary to get the job done
• Solution finder, meticulous attention to detail
• Advanced knowledge of Microsoft office and Outlook, creative suite
• Experience of working in a fast paced environment and ability to manage multiple concurrent tasks
• Excellent interpersonal skills and confidence to communicate to a wide range of internal and external contacts
• Previous face to face customer service experience
• Hold a valid passport at all times and a clean driving license
• Ability to speak additional languages would be advantageous

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.

Creative Manager

Permanent / Full time / 9-5pm Mon-Fri / Banbury based

As Creative Manager you will be leading the creative to define, develop and deliver all company-wide artwork and imagery. This role will require close collaboration with the Creative Director to ensure the product vision is reflected across all visual elements of the brand and develop key seasonal campaigns. You will be responsible for managing the graphic design, artwork and photography teams.

RESPONSIBILITIES:

• Collaborate with the Creative Director, Marketing Manager and Lead Designer (Product) to ensure company vision is bought to life across all touchpoints;
• High level strategic thinker who can creatively look ahead to deliver key brand campaigns, and ensure brand consistency across all platforms.
• Digital design – Lead the creative development to deliver campaign graphics and imagery for all B2c and B2B websites, social media, email and advertising. Manage the digital design team to deliver all assets on schedule.
• Manage the photography team including team of retouchers and photographers to ensure delivery of all new season product imagery, managing critical path.
• Manage team of graphic designers and artworkers to deliver all wholesale assets, brochures, imagery and advertising
• Responsible for delivering printed material– marketing collateral across all stores, window graphics and campaigns and events
• Work closely with the Lead Designers (Product) to understand the vision of seasonal products and use this to inform the creative styling of photography and marketing materials including imagery and messaging
• Work closely with the Marketing Manager to deliver campaigns in line with the marketing strategy
• Art direction of seasonal lifestyle and PR shoots, working closely with product team and photographer
• Manage brand standards, positioning, messaging, approving materials including localised requests
• Develop and maintain communication processes with the design team, enabling speed, creativity and agility
• Ensure that the creative vision meets deadlines and budgets
• Responsible for managing Critical paths working closely with design team manager to ensure team scheduling is accurate and capacity is met and managed.
• This role will work across wholesale and retail audiences

PERSONAL PROFILE

• Experience as a creative lead (in-house or agency)
• Proven experience creating and maintaining strong graphic campaigns and imagery within the retail sector across UK, Europe and the USA
• Significant experience working on web design, digital marketing and print projects
• Ability to balance leading the creative vision as well as being a hands-on designer
• Collaborative approach
• Highly creative - a conceptual thinker with strong design deliverability
• Strong art direction abilities
• Meticulous attention to detail, communication in a clear and concise manner
• Excellent understanding of design software– Adobe Illustrator, Photoshop and InDesign is essential. Specialist additional graphics software skills are desirable
• Enjoys working in a fast-paced environment
• Ability to manage multiple projects within tight deadlines
• Related degree in fashion/graphics
• Excellent communicator

To discover the benefits of becoming a Joma Jewellery employee visit our benefits section of the website.