FREE UK DELIVERY OVER £25 & FREE RETURNS
STUDENT DISCOUNT – 10% OFF

ORDERS AND DELIVERY

UK STANDARD DELIVERY - Free with orders over £25

Orders less than £25 will be charged £1.95. Orders will be delivered within 3-5 working days. Excludes weekends and bank holidays. Excludes Channel Islands.

UK NEXT WORKING DAY DELIVERY - £4.95 

Order before 12pm (midday), excluding weekends and bank holidays. Regional exclusions apply -Please contact our lovely Customer Care Team at [email protected] if your postcode is listed below.

PLEASE NOTE: There will be no additional Royal Mail fees to pay after you place your order with us.

 


EU DELIVERY

We have temporarily suspended accepting orders for international delivery due to issues arising from Brexit. We are working hard to reinstate international shipping as soon as possible.

 


CORONAVIRUS

Please bear with us! We're currently experiencing significant demand on Jomajewellery.com and we are working to government guidelines on social distancing which means our warehouse team are very busy.

We are aware there are concerns that businesses may be affected by Coronavirus (COVID-19). 

Joma Jewellery and our UK delivery partners are currently observing government guidelines on social distancing and minimising contact. This means there might be occasions where your delivery is delayed in order to protect the safety of our staff and customers.  

To facilitate non-contact deliveries, please check your email address and mobile phone number carefully when placing an order. Couriers are using these contact methods as an alternative to a signature to confirm delivery where possible.  

Please be assured, your online orders will be delivered as soon as possible, giving you something gorgeous to look forward to. 

 


PERSONALISED 'A LITTLE' BRACELETS 

Please note, our Personalise 'A Little' Bracelet service can take up to 3 working days, which may affect delivery dates. We will dispatch your personalised items as soon as they are ready. Due to the bespoke nature of these products, they cannot be returned or exchanged unless faulty.

 


PERSONALISED SILVER BOWS & CARDS 

Please note, our Personalised Silver Foli Bow and Card service may take longer to process. Rest assured, we will dispatch your perfectly personalised items as soon as they are ready! 

 


FREE UK RETURNS

Joma Jewellery offer free UK returns. For more information or to start your return visit Exchanges and Returns.

 


MADE A MISTAKE?

Please ensure your order number is included in all correspondence.

Unfortunately, once your order has been placed, we are unable to guarantee the processing of cancellations, and we are unable to amend your order in any way. Please get in touch with our Customer Services team for more information.

 


PAYMENTS

We accept the following cards in payment for purchases made online: MasterCard, Visa, Visa Delta, Maestro, Solo and Visa Electron. 

Payment will be taken from your credit or debit card as soon as you have placed your order. Our checkout page uses an SSL certificate to secure all payment information. We use Stripe to process all payments, we do not record any payment data on our website.

For information regarding exchanges and refunds please view our Exchanges and Returns page.


POSTCODE RESTRICTIONS MAY APPLY

If your postcode is listed below please contact our lovely Customer Care Team at [email protected] before placing your order. 

AB31, AB33, AB34, AB35, AB36, AB37, AB38, AB43, AB44, AB45, AB52, AB53, AB54, AB55, AB56, CA10, CA16, CA17, CA18, CA19, CA20, CA21, CA22, CA23, CA25, CA26, CA27, CA4, CA5, CA6, CA7, CA8, CA9, CA95, CA99, DG10, DG1, DG11, DG12, DG13, DG14, DG16, DG2, DG3, DG4, DG5, DG6, DG7, DG8, DG9, DL13, FK17, FK18, FK19, FK20, FK21, G63, G83, G84, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV13, IV21, IV22, IV2, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV52, IV53, IV54, IV55, IV56, IV63, KA26, KA27, KA28, KW10, KW11, KW12, KW13, KW1, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, LA10, LA11, LA15, LA16, LA17, LA18, LA19, LA2, LA20, LA21, LA22, LA23, LA6, LA8, NE18, NE19, NE20, NE47, NE48, NE49, NE61, NE62, NE63, NE64, NE65, NE66, NE67, NE68, NE69, NE70, NE71, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH10, PH11, PH12, PH13, PH14, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH3, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH4, PH41, PH42, PH43, PH44, PH49, PH50, PH5, PH6, PH7, PH8, PH9, SA19, SA3, SA31, SA32, SA33, SA34, SA35, SA36, SA37, SA38, SA39, SA4, SA40, SA41, SA42, SA43, SA44, SA45, SA46, SA47, SA48, SA61, SA62, SA63, SA64, SA65, SA66, SA67, SA68, SA69, SA70, SA71, SA72, SA73, TR21, TR22, TR23, TR24, TR25, TS12, YO21, YO22, ZE1, ZE2, ZE3.